Cancellation policy

Casa Palma 12 strictly follows the cancellation policy with no exceptions. Reservation cancellation applicable to all available accommodations:

If you cancel:

– Up to 14 days before check -in , you will receive a 100% refund (you will keep 0% of the reservation amount).

– Less than 14 days before check -in , you will not receive any refund (you will keep 100% of the amount of the reservation).

In all cases, you can waive the refund and use 100% of the reservation on any other calendar day (always subject to availability).

If you have booked through another reservation platform ( Booking , Airbnb, etc.) you will have to follow the cancellation policy of said platform.

Casa Palma 12 will not be responsible, in case of cancellation, for other personal expenses, such as plane tickets.
For any questions please contact us by phone: +34 627 914 123 or